Omnichannel Commerce for Unified Customer Experience
As the world of commerce continues to change, your customers expect a consistent and meaningful experience across all channels at all times. A successful omnichannel commerce strategy requires a comprehensive and integrated e-commerce solution that works seamlessly with your other customer interaction channels and internal processes to close the sales cycle.
Novarto takes care of all the key factors of a successful Commerce project
- Content management: With Smart Edit or Novarto Headless CMS, you will have an intuitive and convenient environment to maintain your content, which can be presented individually on every unique communication channel.
- Product information: If you manage massive product catalogs with frequently changing product characteristics, a reliable solution for managing product data is of vital importance for your omnichannel strategy more..
- Performance: We always ensure that our customers growth is not hindered by poorly performing systems. Performance optimization is a service we offer separately or as part of the e-commerce project.
- Integration with backend: E-commerce goes beyond capturing a sales order in a webshop but requires deep integration to secure precise fulfillment, timely delivery, proper invoicing, and excellent customer service processes.
- User Experience: give your users the best experience they deserve - intuitive navigation and proper information when and where needed.
- Mobile sales: It is our understanding that storefronts should be mobile-ready. We also develop customer-facing apps to complement your omnichannel strategy.
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New Service Available: Boost Package - SAP Commerce Cloud for B2B
With Novarto’s Boost Implementation Package, you can start your SAP Commerce Cloud journey with confidence. This package enables you to use the key features of B2B Commerce Cloud, enjoy a satisfying initial experience, and prepare for future growth (e.g. MVP).
Benefits:
- Novarto leverages proven content and industry best practices to deliver a quick and seamless implementation.
- With a Ready-to-use web shop in the Cloud and selected CI-based flavors, you gain immediate access to a fully functional platform ready to engage customers and drive sales.
- Every essential commerce process step is seamlessly integrated with standard SAP Commerce Backoffice functionalities, empowering you to easily thrive in the digital marketplace.
Package Scope:
- B2B-enabled environment
- Individual standard shop setup via script
- Upload of selected master data via ImpEx (e.g. customers, products, prices, stock levels)
- Support of bilingual setup (German and English)
- Product Information Management (PIM) with two catalog versions Staged and Online
- Search indexing with Apache Solr
- Integration with the customer mail server
- Headless SAP Commerce Cloud, composable storefront (Spartacus)
- Order management via cart and checkout with Account Payment method
The Technical Requirements:
- License for SAP Commerce Cloud in the Public Cloud
- Source code repository
Optional Services:
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