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Achieve Excellence and Become a Top Performer in Your Industry

We deliver impactful results for businesses in diverse industries, helping you optimize operations, transform processes, and foster innovation for long-term success.

Explore how our industry experience can empower your company to reach new heights:

Navigating challenges or seizing new opportunities? Our team collaborates closely with your organization to provide industry-specific strategies that pave the way for excellence.

Whether youre in retail, manufacturing, or technology, our extensive experience enables us to understand your unique business needs and deliver the right solutions for you..

With the power of cloud technologies and advanced data insights we help transform industries and drive innovations forward.

By partnering with Novarto, your business gains innovative solutions tailored to your specific needs. Our services are designed to simplify and optimize your operations and help you accelerate your company’s success.

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Tailored Services for Your Unique Business Challenges

Our consultants are integral players in the transformation journey projects of leading European automotive companies. With in-depth knowledge and experience in Customer Engagement Management and E-commerce, we have developed significant parts of several of today’s&nbsp;online car configurations.&nbsp;Weve also supported companies in maximizing the capabilities of their sales teams, aligning with the expectations of todays digital consumers.

Transform customer interactions with personalized experiences across marketing, sales, and service. Our solutions integrate tools that provide seamless, customer-centric journeys.

1. Customer-Focused Experience: 

Boost growth through IoT marketplaces for external partners, loyalty-driven re-purchases, and efficient post-purchase services. Our product configuration tools streamline the sales of complex products, enhancing profitability.

2. Additional Revenue Streams:

Enable real-time data transparency and automation across supply chains. With digital integration, manufacturers and suppliers can collaborate effectively and make data-driven decisions for sustainable operations.

3. Smart, Digitalized Supply Chains:

Driving Innovation in Automotive Industry

Helping Automotive Companies Leverage Their Digitalization Objectives

Automotive

Transform your production today with IT solutions that enhance safety, efficiency, and operational workflows.&nbsp;By partnering with Novarto, industrial chemical suppliers ensure their product catalogs are always accurate and up-to-date. This empowers businesses to make informed decisions that drive operational excellence. &nbsp;&nbsp;Embrace the future of industry with technology that drives success.

With hands-on experience across a broad range of industries, we understand the specific challenges and opportunities your business faces. This allows us to deliver tailored solutions that drive meaningful impact.

1. Industry Expertise:

For Optimal Performance and Sustainable Growth

Chemicals

It is the drive to solve complex challenges and the satisfaction of seeing our clients succeed.By leveraging our long-standing experience and technical knowledge of SAP E-commerce platforms, we have supported our customers in achieving their demanding performance goals for large-scale solutions. For instance, we developed a successful online sales solution for complex hardware and software configurations, proving our capability to navigate challenging requirements.

1. Customer-Focused Experience:

With a history of delivering exceptional outcomes, we’ve consistently helped businesses across various industries, such as retail, automotive, and pharmaceuticals, achieve optimized processes and foster innovation.

2. Proven Results:

From strategy to execution, we provide full-cycle support, ensuring that each solution is seamlessly integrated and aligned with your business goals for sustainable growth.

3. End-to-End Support:

Securing a Powerful E-commerce Environment

Computers and Accessories

We don`t just deliver solutions; we are partners in innovation.Weve collaborated on a variety of projects across the food and beverage industry. Our consultants have successfully tackled E-commerce and Customer Relationship Management challenges for global beverage brands, food production companies, and major grocery chains.

With hands-on experience across a broad range of industries, we understand the specific challenges and opportunities your business faces, allowing us to deliver tailored solutions that drive meaningful impact.

From strategy to execution, we provide full-cycle support, ensuring that each solution is seamlessly integrated and aligned with your business goals for sustainable growth.


Customized, High-performance Digital Solutions with Efficient Logistics Functionality

Food and Beverages

Online sales in the retail industry come with specific demands. Managing extensive product catalogs and handling significant visitor traffic require powerful solutions and expert implementation to meet the performance and load capacity needs. Marketing initiatives can be supported by reliable and modern technology, such as SAP Marketing Cloud.&nbsp;&nbsp;By leveraging SAP Commerce Cloud and our tailored solutions, you can transform your customer experience and manage all operations through a unified platform. With 15 years of experience in the industry, we have specialized in customer Experience and integration, delivering customer value through state-of-the-art integration services aligned with industry trends and customer needs. In some of our recent projects, we have integrated Retrieval Augmented Generation techniques to help our customers increase productivity and stay competitive in the market.&nbsp;

Navigating Retail Challenges: Expertise in Online Sales Solutions

Retail

Within the dynamic telecommunications landscape, Novarto delivers significant value through our expertise in Customer Relationship Management and cutting-edge E-commerce solutions, including subscription-based IoT offerings. The strategic application of AI is no longer optional but essential for telecommunications companies navigating the increasing pressures of commoditized connectivity to optimize their infrastructure and build truly personalized customer experiences.

Digital enhancements and E-commerce platform implementation with subscription economy objectives

Telecommunications, Electronics and loT

Novarto was involved in several projects in this sector. Examples of project objectives have been to enable and integrate mobile payment solutions as well as Customer Relationship Management improvements for the company’s internal marketing and sales forces.

Helping International Oil and Gas Companies to Embrace and Adopt a Digital Transformation

Oil and Gas

If you are exploring options to analyze large amounts of data and identify patterns, we at Novarto would love to support you, identify your needs together, and build a solution that best accomplishes your desired outcomes. By leveraging artificial intelligence and data analytics, you can expedite research and development, leading to faster time-to-market for new drugs.&nbsp;

Data-Driven Discoveries for a Healthier Future

Pharmaceuticals

Novarto delivers impactful results for businesses in diverse industries, helping you optimize operations, transform processes, and foster innovation for long-term success.

Industries

Stories about building connections and transforming businesses

Consulting approach and project highlights

Discover expert insights, practical solutions, and industry trends

In the rapidly evolving pharmaceutical industry, a client sought to transform their operations by replacing a legacy system with <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce Cloud</a>. This initiative aimed to boost customer satisfaction, streamline operations, and reduce licensing costs. The project exemplified the significance of quality principles and robust stakeholder engagement in achieving strategic business objectives. Our client is enthusiastic about continuing this partnership to unlock even greater value moving forward.

Learn more about this partnership

Transforming Legacy Systems: Achieving Cost Savings and Operational Excellence in Pharmaceuticals

Business Transformation with SAP Commerce: Empowering E-Healthcare Solutions

Mr. Bricolage, a reputable retailer in the home improvement sector, faced challenges with their online shop interfaces that were impacting product visibility and customer satisfaction.&nbsp;With an existing connection between their <a href="https://novarto.com/Services/sap-erp/">ERP system</a> and <a href="https://novarto.com/Services/sap-e-commerce/">SAP Commerce Cloud</a> through SAP Data Hub, the frequent system crashes led to inaccurate product details online. Recognizing the need for a robust solution, Mr. Bricolage partnered with Novarto for consultancy and development services aimed at optimizing their e-commerce operations.

Learn more about Novarto’s partnership with Mr. Bricolage

Streamlining Integration: Resolving Data Update Delays to Prevent Lost Sales Opportunities

Transforming E-commerce Efficiency with SAP Integration

Smartcom, a prominent solution provider in the telecommunications and electronics industries, recognized the need for a fully integrated business management software to support their smart growth strategies.&nbsp;After conducting extensive research, they chose <a href="https://novarto.com/Solutions/sap-business-bydesign/">SAP Business ByDesign</a> as their cloud solution, with Novarto as their trusted implementation partner. With our technical guidance and consulting expertise, Smartcom successfully transitioned to the new platform, enabling them to efficiently manage their processes in solution delivery, professional services, and product development.

Learn more about Novarto’s partnership with Smartcom

Optimizing Operations: Streamlining Systems for Enhanced Visibility and Faster Revenue Realization

SAP Business ByDesign at Smartcom: Enabling Future Growth

Sika Bulgaria, a subsidiary of a leading specialty chemicals company, sought to implement a localized solution of <a href="https://novarto.com/Solutions/sap-business-bydesign/">SAP Business ByDesign</a> to enhance its business operations. Recognizing the need for compliance with Bulgarian legislation and tax regulations, Sika chose Novarto as its local implementation partner. With our expertise, we executed the localization package promptly and accurately, facilitating a smooth transition of business processes <a href="https://novarto.com/Services/migration-from-on-premise-to-cloud/">from the legacy system to the new SAP cloud solution</a>.

Learn more about Novarto’s partnership with Sika

Localized Excellence: Customized Solutions for Enhanced Tax Reporting and Business Efficiency

SAP Business ByDesign for Sika: Ensuring Compliance and Efficiency

The owner of Hills, a <a href="https://novarto.com/Clients/hills/">boutique brewery in Perushtitsa</a>, aspired to elevate his business into a state-of-the-art enterprise.&nbsp;To achieve this vision, he sought innovations that included IoT sensors for the brewing process and an integrated cloud solution for business management. After assessing various options, <a href="https://novarto.com/Solutions/sap-business-bydesign/">SAP Business ByDesign</a> emerged as the perfect fit for the brewery and its distribution operations. Partnering with Novarto, they successfully transitioned their production, procurement, and distribution processes to this advanced platform.

Learn more about Novarto’s partnership with Hills

Brewing Excellence: Elevating Production and Distribution Through Integrated Solutions

Hills Beer By Design: Brewing Innovation with Integrated Solutions

Novarto specialists worked together with MHP consultants on an implementation project of Product Management System (PMS) and Order Management System (OMS) based on <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce</a> for the Bentley Connected Car Platform.

Learn more about Novarto’s partnership with Bentley

Groundwork for Future Digital Innovations

Bentley Connected Car: Driving Innovation with Integrated Systems

For a multinational engineering and technology company, based in Germany, Novarto implemented an innovative IoT marketplace using SAP Hybris Commerce.&nbsp;The main purpose of the implementation is to enable the technology suppliers to subscribe and use IoT service APIs for managing different devices and widgets.

Learn more about this Novarto partnership

Marketplace for IoT Services

Kinnegrips Story: A Need for EfficiencyKinnegrip, a Swedish industrial company, was grappling with inefficient internal processes. Their workforce struggled to manage a myriad of tasks, from forklift transports to maintenance and ERP support, often leading to delays and miscommunication. They sought a solution to streamline these operations and boost overall productivity.Recognizing this challenge, Kinnegrip turned to Novarto. Together, they embarked on a collaborative journey to develop a custom software solution, <a href="https://novarto.com/Solutions/givegetservice/">GiveGetService</a>. This cloud-based tool was designed to centralize task creation, assignment, and fulfillment, providing a unified platform for efficient management.

The rapid development and deployment of GiveGetService enabled Kinnegrip to significantly streamline their internal processes. By automating task allocation and tracking, the company reduced manual effort, improved resource utilization, and minimized downtime.

Learn more about Novarto’s partnership with Kinnegrip

How Novarto and Kinnegrip Collaborated to Create a Powerful Task Management Tool

Bridging the Gap: Connecting Teams and Tasks

Coca-Cola Hellenic, a global beverage company, faced a complex challenge in its B2B operations. Their distributors and clients required the flexibility to order a wide range of products from different categories, but the existing system struggled to handle these diverse orders.To address this issue, Coca-Cola Hellenic partnered with Novarto to implement a customer order split functionality in their <a href="https://novarto.com/Solutions/sap-commerce-cloud/">Hybris Commerce platform</a>. This new feature would enable customers to select products from various categories and add them to their shopping cart without limitations.

Learn more about Novarto’s partnership with Coca-Cola Hellenic

Optimizing Order Fulfillment for Coca-Cola Hellenic

Unifying the Shopping Cart: Simplifying Complex Orders

Arco, a leading UK supplier of safety equipment, was looking to enhance its digital presence and streamline its B2B operations. They aimed to create a robust e-commerce platform that would not only improve the customer experience but also drive business growth.To achieve this ambitious goal, Arco partnered with Novarto. Together, we embarked on a project to implement a state-of-the-art B2B e-commerce platform powered by <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce</a>.

Learn more about Novarto’s partnership with Arco

Empowering Safety Professionals with a Cutting-Edge B2B Platform

Optimizing Safety Supply Chain: A Digital Approach

Gunnar Dafgård AB, a leading Swedish food producer, needed to modernize the ordering and interaction process for its B2B customers, primarily restaurants and canteens, with its extensive product catalogue and promotions. Recognizing the crucial nature of timely delivery in the food service industry, their primary challenge was to ensure customers could easily order products while effectively managing complexities such as product availability, delivery dates, and potential substitutes. The company was looking for a reliable digital channel to improve its service and reduce the workload of its customer support team.Their initial collaboration with Novarto began in 2010 with the implementation of a B2B customer portal on SAP CRM Web Channel. This partnership deepened over time, leading to the launch of a new, more flexible, and higher-performing e-commerce solution in 2015.

Learn more about Novarto’s partnership with Dafgård

Transforming Customer Service and Inventory Planning for Gunnar Dafgård AB

Serving Up Digital Efficiency: Optimizing B2B Ordering for Food Service

Qmatic, a leading Swedish IT solutions provider, aimed to significantly increase its online sales significantly and move more of its customer interactions to digital channels. While they were already using <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP E-Commerce</a> for its built-in integration with their <a href="https://novarto.com/Services/sap-erp/">SAP ERP </a>system, they needed a more advanced, flexible, and customer-friendly solution to handle their complex product offerings and sales agreements.They looked for a partner who could modernize their platform, improve user experience, and allow customers to easily purchase intricate solution packages online.

Learn more about Novarto`s partnership with Qmatic

Enabling Online Configuration and Boosting Sales Efficiency for Qmatic

Going Beyond E-commerce: Digitizing Complex Solution Sales

Aquachim, operating in the Chemicals and Pharmaceuticals industries, recognized that their existing systems were insufficient to handle their growing business and the demands of a dynamic business environment. To secure stability and adapt for the future, they made the strategic decision to invest in new, integrated software systems: <a href="https://novarto.com/Services/sap-erp/">SAP ERP</a> and <a href="https://novarto.com/Services/sap-e-commerce/">SAP CRM</a>. They needed a reliable partner to ensure a quick and successful transition to these critical platforms.

Learn more about Novarto’s partnership with Aquachim 

Rapidly Deploying SAP CRM and ERP to Adapt to a Dynamic Market

Securing Growth: Digital Transformation with Integrated Sales and Marketing

Read more about Novartos Stories about building connections and transforming businesses

Insights

Read more stories about building connections and transforming businesses from Novarto

Success Stories

Level up your IT knowledge! Our newsletter for expert tips, tricks, and in-depth articles on SAP, AI, e-commerce, and digital transformation

Newsletters

Read more about Digital Transformation and Discover expert insights, practical solutions, and industry trends

Expertise Hub

Many companies invest heavily in new software hoping to fix operational problems, only to discover the new system makes the problems worse. The real issue isn`t the software, but the broken or inefficient processes underlying it.

Are Your Processes Sabotaging Your ERP Implementation?

Process excellence is not measured just by what we deliver, but also by what experience we give to the team and our customers. This requires an integrated and systematic way of working.

Process Excellence and why it matters?

We chose to partner with Stripe because of their core value: instead of juggling multiple gateways and services, you get a single, cohesive solution.

Integrate Stripe with SAP

Many businesses believe they need one vendor to do it all. The reality is that the most successful projects are built by a strategic network of specialists, all led by a trusted navigator/partner.

Navigating Digital Transformation is not a Solo Mission

In order to have success in your ecommerce transformation you should think of conducting with your IT partner the so-called Discovery Workshop

The Boost Package for eCommerce Implementation

With a clear understanding of your business and data, we move into the build phase where we bring your portal to life, leveraging SAP Commerce Cloud Boost Package.

Your Step-by-Step Guide to Launching Your eCommerce Portal

Many of us are stuck with two-week SCRUM sprints, but are they actually working for us?

Are We Truly Agile, or Just Going Through the Motions?

Weve partnered with several startups to successfully launch their MVPs, leveraging our deep SAP experience.

From Idea to Impact: Powering Your Startup`s Journey

As a proud partner of Stripe, the Stripe Tour event in Berlin provided invaluable insights into their strategic direction and product roadmap, which directly benefits our collaborative efforts and our clients.

Stripe Tour Berlin: Were You There? Heres What You Missed

Your eCommerce platform is at the forefront of many business processes, functioning as a dynamic channel within your overall IT infrastructure. This article offers key insights for effective eCommerce cloud implementation, highlighting the importance of user experience and data-driven innovation. It emphasizes integrating business processes and optimizing platforms to enhance customer engagement and satisfaction, ultimately driving sales and long-term growth.

eCommerce Cloud is Not Just a Website

The Dream Team: Meet the Faces Behind the Project

This article outlines crucial tips for successful project implementation of SAP eCommerce Cloud, emphasizing the importance of engagement and clear role definitions. It compares cloud solutions and on-premise systems, advocates for Fit-to-Standard Workshops to align business needs with standard processes, and promotes a phased approach to implementation for smoother progress and effective release management.

Brewing eCommerce Success: Key Ingredients for a Strong Foundation

Digital transformation isn’t just about making endless technology investments; its about reshaping the way we do business and understanding our long-term goals.

Your Partner in Todays Digital Transformation Landscape

This article discusses key strategies for alleviating customer fears during SAP eCommerce implementation, stressing the importance of open communication and client involvement. It highlights the necessity of discovery workshops to address costs and expectations, introduces the Novarto Boost Package for rapid deployment, and emphasizes a collaborative approach to ensure project success in complex B2B environments.

Embracing the Unspoken Truths of eCommerce

This article emphasizes the importance of cross-departmental collaboration and deep customer understanding in eCommerce implementation. It discusses defining customer personas and the impact of user experience on sales. Through comparisons of two companies, it highlights how a customer-centric approach leads to more effective solutions and satisfied customers, encouraging readers to integrate diverse perspectives and refine their strategies for better outcomes.

A critical aspect of digital transformation that will ensure your success during an SAP eCommerce cloud implementation project

At Novarto, we deeply value partnership – its central to how we operate and how we help our customers achieve their goals. 

The Strength of "We": Building Partnerships on Trust

This article highlights the critical role of golden data in successful SAP eCommerce implementation, emphasizing its importance for testing and evaluating business processes. It advocates for strong interdepartmental collaboration among key stakeholders like marketing, manufacturing, and accounting to align perspectives and enhance operational efficiency. 

The Use of the Golden Data and the Golden Rule of Bringing all Departments together

Brewing Success: Celebrating Our Journey Together

This article outlines essential tips for a successful planning phase in SAP commerce cloud implementation. It emphasizes defining clear objectives, engaging stakeholders early, and developing realistic timelines. It also addresses the importance of embracing agile methodologies, investing in team training, and ensuring alignment of business processes.

SAP eCommerce Implementation The Beginning: Planning, Complexity, and Alignment

How to Make Smarter Solutions with Data-Driven Insights

Strategies for Success and the Clients we Cherish

This "AI diary" captures our process, the challenges, the triumphs, and the constant learning that comes with building AI.

The AI Diary: The Journey Begins

If I Can Make Your E-commerce Implementation Project 1% Better Each Day, I Will

Unlocking eCommerce Success with Custom Configurator - The Power of Personalization

How to Use AI in Your Business Right Now Without Feeling Left Behind

Beyond the Buzzwords

AI Essentials: What Every Business Needs to Know

Exploring AI’s Impact: E-commerce, Customer Experience & Healthcare

Embarking on an artificial intelligence (AI) project can be challenging, especially for small to medium-sized enterprises. However, with the technology advancing so rapidly, a strategic approach can make your life easier, believe it or not.

Avoiding AI Project Failures: Expert Tips for SMEs

Making a brand strategy workshop is an investment in your companys future clarity and direction. Start with the basics, and things that might look obvious.

Evolving Side-by-Side: Novartos New Look and Your Strategy for Progress

From an IT standpoint, the euro transition is a comprehensive transformation. Anything that involves money, including systems, interfaces, and reports, needs to change. 

Recommended approach for SAP ERP and SAP Commerce Cloud Users

e-Commerce 

AI Diary

Corporate

Clients

Team

Products

Events

&nbsp;As the Bulgarian business landscape prepares for the <a href="https://www.minfin.bg/bg/1570">introduction of the euro</a>, many businesses are seeking guidance and support as they navigate this significant change. At Novarto, an SAP Gold Partner for consulting and implementation in Bulgaria, we are pleased to announce the launch of a new service designed to assist companies in this transition.&nbsp;We sat down with Borislav Minkov, Managing Director of Novarto, to discuss the new <a href="https://novarto.com/Services/euro-conversation-readiness/">EUR Conversion Readiness Service</a> and its impact on businesses in Bulgaria.<h4>&nbsp;</h4><h4>Q: Borislav, tell us about the new EUR Conversion Readiness Service. What is it and what problems does it solve?</h4>A: The EUR Conversion Readiness Service is a comprehensive solution that provides businesses in Bulgaria with a step-by-step approach to ensure a smooth and seamless transition to the euro. It’s more than just a technical solution; it’s about helping businesses understand the complexities of the change, address potential challenges, and make recommendations about the necessary adjustments to their systems and operations. The service was born out of the need to help companies navigate this critical process. The euro changeover involves not only technical updates but also changes to financial processes, reporting systems, and even business strategies. Our service is designed to provide the guidance, expertise, and support that companies need to successfully manage all aspects of this change.<h4>&nbsp;</h4><h4>Q: What sets it apart from other solutions available in the market?</h4>A: We are uniquely positioned to offer this service because of our deep understanding of both SAP ERP systems and the Bulgarian business environment. Our team has extensive experience in implementing and managing SAP solutions, and we have a strong understanding of the specific challenges that Bulgarian businesses face.The service is tailored to each client’s individual needs and is based on a thorough pre-assessment of their current operational functions, systems and configurations. This allows us to identify potential risks and challenges early and develop tailored solutions to address them effectively.<h4>&nbsp;</h4><h4>Q: What are the key benefits that businesses can expect from using the EUR Conversion Readiness Service?</h4>A: The primary benefit is to bring peace of mind to our clients. Businesses can be confident that they are well-prepared for the euro conversion, with a clear understanding of what needs to be done and how to do it. This helps to avoid costly delays, minimize disruptions, and ensure that the transition goes smoothly.Beyond that, the service helps businesses optimize their processes, improve efficiency, and minimize potential risks. It also ensures compliance with all relevant regulations and standards, which is crucial for avoiding penalties and maintaining a good reputation.<h4>&nbsp;</h4><h4>Q:&nbsp; Novarto is known for its commitment to supporting businesses in Bulgaria.&nbsp; How does this new service demonstrate that dedication?</h4>A:&nbsp; Novarto has always been deeply invested in the Bulgarian market. For example, we are the first company offering the localization package for SAP Business by Design. This new service is a natural extension of that commitment.&nbsp; Im incredibly proud of our team and their dedication to supporting Bulgarian businesses.&nbsp;&nbsp;<h4>&nbsp;</h4><h4>Q: What are your hopes for the impact of this service on Bulgarian businesses?</h4>A: We hope that this service will empower businesses to confidently navigate the euro transition. We want them to see it as a positive step forward, an opportunity to enhance their operations, improve their competitiveness, and expand their reach. By providing the necessary support and expertise, we are committed to helping Bulgarian businesses thrive in the years to come.

The EUR Conversion Readiness Service is a comprehensive solution that provides businesses in Bulgaria with a step-by-step approach to ensure a smooth and seamless transition to the euro.

Navigating the Euro Transition: An Interview with Borislav Minkov

Novarto има удоволствието да обяви стартирането на нова услуга за готовност за преминаване към евро за SAP ERP системи."Радваме се, че можем да стартираме тази нова услуга, за да помогнем на фирмите в България да се подготвят за преминаването към еврото", каза Борислав Минков, управляващ директор на Novarto. "С този подход ще гарантираме, че клиентите на SAP са напълно подготвени за плавен и безпроблемен преход."Услугата "Готовност за преминаване към еврото" подпомага предприятията в България при въвеждането на еврото, като оценява текущите оперативни функции, оценява конкретни конфигурации и предоставя приложими препоръки за безпроблемен преход. Използвайки структуриран "стъпка по стъпка" подход, услугата предлага ясна представа за организационната готовност.&nbsp;<ul><li>Определяне на обхвата: Ясна представа за текущия оперативен функционален обхват в области като финанси, човешки ресурси и операции, както и Индикатор за активирани и неизползвани функционалности във системата ви.</li><li>Оценка на размера и сложността на текущото решение, включително броя и размера на персонализираните обекти, таблици и кодиране, и как текущата настройка на системата съответства на изискванията за преобразуване в евро.</li><li>Предварителна оценка на конвертирането към EUR с помощни инструменти на SAP</li><li>Доклад за оценка на готовността: Този доклад обобщава текущото състояние на системата и организацията по отношение на въвеждането на еврото и идентифицира всички съответни модули на системата SAP, основни данни, печатни форми и други обекти, които ще бъдат засегнати от процеса на конвертиране на еврото.</li><li>Препоръки за действие: Предложени промени в процесите и системите, както и предложена рамка за преминаване към еврото.</li></ul>Тази услуга е пригодена за предприятия в България, които използват SAP ERP системи като R3, ECC, S/4 HANA, които се нуждаят от подкрепа, за да осигурят пълно съответствие с регулаторните изискванията и степен на готовност.За Novarto: Новарто е<a href="https://novarto.com/Partners/sap-partner/"> партньор на SAP</a> за консултантски услуги и внедряване в България. Компанията разполага с екип от опитни професионалисти, които се стремят да помагат на клиентите да постигат своите бизнес цели. Novarto е известна със своите висококачествени услуги, иновативни решения и подход, ориентиран към клиента.При въпроси можете да се свържете директно с Борислав Минков, управляващ директор на borislav.minkov@novarto.com или +359 87 650 3933

Готовност за преминаване към евро - нова услуга от Novarto

Innovation and quality are key success factors in <a href="https://novarto.com/Services/sap-e-commerce/">SAP Commerce Cloud</a> implementation projects. By <a href="https://novarto.com/Insights/ExpertiseHub/leveraging-innovation-to-enhance-the-omnichannel-commerce/">adopting innovative solutions</a> and maintaining high-quality standards, companies can improve the user experience, streamline processes, and stay ahead of the competition.&nbsp;This success story demonstrates the power of quality principles to drive value and success in business transformation <a href="https://novarto.com/Insights/SuccessStories/">projects</a>.Here are the highlights of the approach taken during the project, utilizing the 10 quality principles for successful SAP software implementation:&nbsp;<ul><li>Discovery Workshop: Conduct a thorough pre-implementation discovery workshop to analyze and design exact requirements, reducing overall implementation efforts.</li><li>Use of Mock-ups:&nbsp;Utilize concrete mock-ups to engage the business early and define technical specifications from the outset, ensuring alignment and clarity from the start.</li><li>Fit-to-Standard Workshops and Training Material Creation: Engage the business early in process changes to enable the timely creation of detailed training materials for end-user types, fostering user readiness and reducing support ticket volume, while justifying development and integration efforts.</li><li>Data Migration Challenges:&nbsp;Anticipate and plan for significant data migration challenges, especially when transitioning critical customer data from legacy systems to new platforms like SAP Service Cloud.</li><li>Small Steps to Success: It is a common mistake to work on an all-at-once basis, but this usually becomes a real hurdle for the business. Streamline processes and focus on go-live critical features during the implementation phase to maintain high functionality standards and deliver significant business value efficiently.</li><li>Financial Impact and Sustainability: Compare license costs with implementation or custom development in the new environment. Always do this within a 3-5 year time frame.</li></ul>Identify cost-saving opportunities during project execution, such as replacing old portals, leading to substantial savings and ensuring the project`s financial self-sustainability within a short timeframe.<h3>&nbsp;</h3><h3>Challenges we faced and how we overcame them:</h3>&nbsp;Implementing a third-party SSO solution:Tip: Thoroughly research and plan the integration of a third-party single sign-on (SSO) solution to anticipate and address potential technical complexities.Migrating data and changing back-end systems:Tip: When transitioning from legacy systems, including changing backend ticketing systems, prepare a detailed data migration strategy to ensure a seamless transfer of critical information.Synchronize Salesforce with SAP requirements:Tip: Align all systems within the customer landscape and SAP requirements early on to facilitate smooth synchronization, avoid data mismatches, and ensure compatibility between platforms.&nbsp;<h3>Key lessons learned:</h3>&nbsp;Define technical specifications early:Tip: Establishing technical specifications, data models, integration points, and third-party tool requirements at the outset of the project will streamline development, mitigate potential problems down the road, and ensure better supportability of the overall solution.&nbsp;Engage the business in process discussions:Tip: Engage stakeholders to discuss and gain buy-in on process requirements before development begins to ensure alignment with business objectives and minimize rework.&nbsp;Key Success Factors:Tip: Stay focused on the project goals, demonstrate a strong commitment to overcoming challenges, and show persistence in overcoming obstacles to ensure the project`s success.&nbsp;We began the project with clear business objectives. The primary objective of our customer was to replace their legacy solution to transform operations and achieve the following strategic outcomes:&nbsp;<h3>Initial business objectives:</h3>&nbsp;<ul><li>Reduce licensing costs: By replacing their legacy solution, the client wanted to reduce licensing costs and optimize their operating budget.</li><li>Improve customer satisfaction: By improving the user experience and functionality, to increase customer satisfaction and loyalty.</li><li>Streamline internal processes: Implementing a modern self-service portal would reduce internal overhead, increase efficiency, and empower users.</li></ul>&nbsp;<h3>Actual business benefits achieved:</h3>&nbsp;The results of the project exceeded the client`s expectations and delivered tangible business benefits that validated their strategic decisions. &nbsp;<ul><li>A significant reduction in licensing costs was achieved. The implementation led to a notable reduction in licensing costs, allowing us to optimize our financial resources and pave the way for future investments.</li><li>The pre-sales phase was very successful due to the improved usability of the solution. During this phase, our efforts yielded remarkable results, with over 800 orders processed in two months. This resulted in a significant reduction in operational effort, estimated at 50 MT, while improving operational efficiency.</li><li>Template Platform Creation: The project resulted in the successful creation of a template platform, which provides a scalable solution that can be replicated and rolled out across other business units, ensuring consistency and efficiency in future deployments.</li></ul>&nbsp;In the next phase of the project, we intend to realize the following additional business benefits for our customers:<ul><li>Focus on launching a web shop, expanding our digital footprint, and enabling enhanced online customer interactions, which will drive sales and market reach;</li><li>Expand Self-Service Capabilities: We plan to implement innovative tools and features that empower users with greater autonomy and convenience in their interactions with our platform.</li><li>By capitalizing on the achievements of the current project and leveraging these planned future enhancements, our customer is poised to unlock further value, drive operational excellence, and fortify their position as a forward-thinking, customer-centric organization in a competitive market landscape.</li></ul>

Achieving Business Goals with SAP Commerce Cloud

&nbsp;The <a href="https://news.sap.com/2024/06/beyond-the-hype-intelligent-cx-with-business-ai/">latest updates</a> from SAP have been released, and it comes as no surprise that SAP is focusing on innovation, introducing cutting-edge technologies such as AI shopping assistants and conversational messaging to improve customer experiences and empower businesses.&nbsp;With some customers already embracing these advances, the critical question becomes: How long should you wait to address these new business challenges? As market landscapes and customer expectations evolve, timely action is essential to stay ahead of the curve and seize new growth opportunities.&nbsp;&nbsp;By prioritizing agility, personalization, and reliability, SAP remains at the forefront of commerce innovation, providing advanced tools to help companies adapt, experiment, and effectively engage with customers.&nbsp;These advancements are designed to maximize customer loyalty and deliver tailored, insightful experiences that drive value for businesses using SAP solutions.&nbsp;With 15 years of experience in the industry, Novarto has been a Global Supplier of SAP SE for approximately 10 years and an <a href="https://partnerfinder.sap.com/profile/0001069251">SAP Silver and Gold Partner</a> for 4 years. All this time, we have specialized in <a href="https://novarto.com/Services/sap-e-commerce/">SAP Commerce Cloud,</a> Customer Experience, and integration, delivering customer value through state-of-the-art integration services that are aligned with industry trends and customer needs.In some of our recent projects, we have integrated Retrieval Augmented Generation techniques to help our customers increase productivity and stay competitive in the market.<h4>&nbsp;</h4><h4>Let`s dive into some key insights on improving customer experience and implementing AI technology within SAP solutions through Novarto:</h4>&nbsp;By integrating this innovative methodology into our clients` workflows, we have seen remarkable progress in generating customized and insightful content that resonates with the audience.&nbsp;&nbsp;One example is the capabilities developed to assist users in uncovering the right answers to frequently asked questions concerning the eShop platform using relevant help articles. By leveraging these advanced features, users can swiftly access the information they need, ensuring seamless navigation and efficient resolution of queries related to their shopping experience.&nbsp;Why do we use these advanced strategies?&nbsp;&nbsp;With the customer, for the customer is our motto: We provide services that not only improve the customer experience but also drive innovation and ultimately ensure the success of our customers through the effective use of SAP technologies.&nbsp;With such toolkits at our disposal, we strive to enable companies to achieve new levels of efficiency, creativity, and competitiveness in their respective industries.

SAPs latest innovations in AI-powered shopping assistants and conversational messaging enhance omnichannel commerce, urging businesses to adapt swiftly to evolving customer expectations.

Leveraging Innovation to Enhance the Omnichannel Commerce

Processing customer orders efficiently and accurately is crucial for maintaining customer satisfaction and ensuring business success, especially in the Food and beverage industry.&nbsp;From our experience with world-leading companies in this sector, effectively leveraging omnichannel commerce is a key factor for market expansion.&nbsp;To grow in the <a href="https://novarto.com/Industries/food-and-beverages/">Food and Beverages industry</a>, companies must address several common challenges, such as ensuring a consistent customer experience, managing diverse payment methods, achieving fast order fulfillment, and maintaining operational efficiency across multiple sales channels.&nbsp;In this article, we share a story of collaboration and best practices in designing and implementing a unified <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce</a> solution that tackles the unique challenges of the bottling industry.&nbsp;<h4>Let’s start from the beginning:</h4>&nbsp;<h3>The Challenge</h3>&nbsp;<ul><li>The primary challenge - to enable distributors and customers to select any product from any category and add it to their shopping cart without restriction;</li><li>The ultimate goal - to ensure a seamless ordering experience while streamlining back-end order fulfillment processes.</li></ul><h3>&nbsp;</h3><h3>The Solution</h3>&nbsp;SAP Commerce Cloud - а preferred option for B2B e-commerce storefronts (known as Hybris for on-premises solutions). It enables the addition of advanced features such as personalized catalogs, pricing, and payment, as well as integration with other <a href="https://novarto.com/Partners/sap-partner/">SAP </a>products.Some of the key features of this solution are:<ul><li>Multi-cart approach: Orders are automatically segmented by product category, allowing each category-specific order to be processed independently. This ensures that the wide variety of products can be managed more effectively and delivered more efficiently.</li><li>Configuration Interface: An easy-to-use configuration interface allows order splitting settings to be customized by country or market. This flexibility ensures that the system can adapt to regional preferences and regulatory requirements, providing a tailored experience for distributors and customers.</li><li>SAP ERP Integration: Seamless integration with the SAP ERP backend facilitates real-time order fulfillment.</li></ul><h3>&nbsp;</h3><h3>The Result</h3>&nbsp;The project not only met but exceeded expectations, delivering several notable results:<ul><li>Successful multi-country rollout: The new order splitting functionality was deployed in multiple countries, demonstrating scalability and adaptability to different market needs.</li><li>Smooth online ordering process: Distributors and customers now enjoy a hassle-free online ordering experience. The ability to mix and match products from different categories without restrictions improves user satisfaction. Offering a truly integrated omnichannel experience.</li><li>Faster and easier order fulfillment: By splitting orders based on product categories and sending them to the SAP ERP backend, you can achieve faster and more efficient order fulfillment.</li></ul><h3>&nbsp;</h3><h3>The Conclusion</h3>&nbsp;Leveraging SAP Commerce Cloud for omnichannel commerce has proven to be a game-changer for companies in the Food and Beverages industry. Addressing critical challenges has led to smoother ordering processes and greater customer satisfaction.Ready to see how SAP Commerce Cloud can transform your business? <a href="https://novarto.com/ContactUs/">Request a Demo</a> and shape the future of your business with SAP Commerce Cloud.

How to Grow with SAP Commerce Cloud

&nbsp;Ready to revolutionize your SAP Commerce Cloud implementation?We are excited to announce the launch of our new video series focused on Novarto’s Boost Package. Join us on this journey as we share insights on how we can help you achieve a seamless and rapid deployment.&nbsp;The Cost of Delay: Standard SAP Commerce Cloud implementations can lead to costly delays and unexpected challenges. Novarto’s Boost Package mitigates these risks with a proven, streamlined approach.&nbsp;<h4>Our Methodology:</h4>&nbsp;<ul><li>Industry best practices: Leverage our expertise and proven content.</li><li>Pre-integrated commerce processes: Ensure seamless functionality.</li><li>Rigorous testing and sign-off: Guarantee a smooth go-live.</li></ul>&nbsp;<h4>Why Choose Novarto’s Boost Package?</h4>&nbsp;<ul><li>Rapid Deployment: Launch your platform in just 4 weeks.</li><li>Cost Efficiency: Cut down on implementation expenses significantly.</li><li>Scalable Growth: Prepare your infrastructure for future expansion.</li><li>Minimized Risks: Leverage our mature product to ensure project success.</li></ul>&nbsp;&nbsp;Don’t let delays hold your business back. Unlock the potential of your SAP Commerce Cloud with Novarto’s Boost Package.&nbsp;Take the Next Step Towards Smarter Implementation and Connect with Us Today:&nbsp;Borislav MinkovManaging Director<a href="tel:+359 87 6503933">+359 87 6503933</a>

Discover how Novarto’s Boost Package accelerates and streamlines SAP Commerce Cloud implementation for rapid deployment, cost efficiency, and scalable growth

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